Delete your Bineyetna account
Deleting your account removes your access and login to Bineyetna. Your building's payment and accounting records are kept.
What's removed
Your login, sign-in sessions, and push notifications. You can no longer sign in to Bineyetna.
What's kept
Your building's financial records (bills and payments), which it keeps for its accounts. Once we have erased your data at your request, your name no longer appears on them. Notes someone typed by hand, and our own records of subscription payments you sent us, may still show your name. See our Privacy Policy for details.
How to delete your account
- In the app: open Profile and tap Delete account, at the very bottom. The app shows what is deleted, what your building keeps, and anything that must happen first. This signs you out on every device and removes your email address.
- Building admins: sign in at app.bineyetna.com/account (the same email and password as the app) and choose Delete account. This signs you out on every device and removes your email address. Your name and phone number stay on your building's records until you ask us to erase them (see below). If you are the only admin of a building, first add another admin or delete the building.
- Residents, owners and building staff: ask your building admin to move you out, end your ownership, or remove you from the staff. Your sign-in ends once you have no other role in any building.
- Then email us at [email protected] and we'll erase your name, phone number and sign-in within 30 days, and reply to confirm it's done. Your building keeps its payment records, without your name.